The Giant Company recently announced several updates as part of its efforts to continue meeting the needs of its customers and communities during the COVID-19 pandemic, including modified hours intended to help care for older members of the community.
In order to allow more time for team members to sanitize, unload deliveries, stock shelves, and better serve customers throughout the day, all store hours were adjusted to 6 a.m. to 10 p.m. beginning on March 19 until further notice.
Effective March 19, all Giant, Martin's and Giant Heirloom Market stores are open from 6 to 7 a.m. to customers who are age 60 and older only. This age group is especially vulnerable to the COVID-19 virus, according to the CDC. The schedule change will allow customers in this age category to shop in a less crowded environment, which enables social distancing. They will also shop prior to any other customers entering. Although team members will not request ID for entry, the company asks its customers to respect the purpose of the early opening.
Beginning immediately, Giant is placing a limit of two items on key categories throughout the store, including paper goods and disinfectant products.
Effective March 25, all in-store pharmacies will open at 6 a.m. every Wednesday until further notice to accommodate older and immunocompromised members of the community. This change aligns with the modified store hours of 6 a.m. to 7 a.m. daily announced to service customers who are age 60 and older and for those who are immunocompromised. For the hours of the pharmacy at local stores, readers may visit the Giant or Martin's websites.
Senior customers can now pick up their prescriptions using the Giant Direct or Martin's Direct parking spaces at their local store. The prescriptions will need to be paid for (by credit card) in advance by calling the pharmacy. Once the customer arrives at the store, they call the pharmacy regarding their prescription pickup. A pharmacy team member will then deliver the prescriptions to the customer's vehicle, verifying the customer's information while having them sign in order to receive.
For senior customers who do not wish to come into the store, The Giant Company is now offering UPS mailing of prescriptions. The prescriptions will need to be paid for (by credit card) in advance by calling the local Giant or Martin's pharmacy. The prescription will arrive in two business days and there will be no shipping charge at this time.
The Giant Company continues to offer delivery and pickup through Giant Direct and Martin's Direct. Available slots are limited, and the company is working to expand capacity. Currently, only contactless deliveries are available to all customers in all areas until further notice. Contactless delivery means that the driver will practice social distancing during the delivery process.
For more information on the Giant Company's efforts in response to the COVID-19 pandemic, readers may visit https://giantfoodstores.com or https://martinsfoods.com.
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