Geisinger Uses New Mobile App

Geisinger has launched a new mobile app to connect patients with their care providers and monitor their symptoms as they recover from COVID-19 at home.

Through Epic's MyChart Care Companion, patients report their symptoms, temperature, and oxygen levels twice a day to a team of nurses. If symptoms worsen, an automated alert is sent, and the patient is quickly contacted by a clinical nurse for further evaluation and a video encounter with a physician, if needed. The clinical team can help get patients who have particularly concerning findings to the emergency room.

The mobile app uses reminders, notification badges, and other features to prompt the patient to complete standardized assessments of their symptoms, temperature, and oxygen levels, as well as provide educational content to engage them in their care.

All Geisinger patients who test positive for COVID-19 have the option to receive a care package with a mask, activities, and other items to self-treat at home. If they are at a higher risk for complications, such as those with chronic health conditions like diabetes, COPD, hypertension, and heart failure, they receive a care kit with tools to help their care team monitor their condition.

Coordinated in part with Geisinger Health Plan, these tools include a pulse oximeter to monitor blood oxygen levels, a digital thermometer, and acetaminophen to reduce fever and any muscle aches or pains.

To learn more about the COVID-19 care packages, readers may visit http://go.geisinger.org/CarePackages.

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