PA CareerLink Lancaster County is expanding the virtual services provided to jobseekers and employers and has begun offering limited on-site services by appointment only as of July 20. The limited on-site services are in accordance with Lancaster County's transition to the green reopening phase.
Virtual services have been provided continuously for jobseekers and employers since mid-March, when statewide mitigation efforts began to slow the spread of COVID-19. While customers are encouraged to continue using the virtual services, PA CareerLink Lancaster County is accepting appointments for limited on-site services.
These include adult education classes, all employer services, career counseling, eligibility determination for Workforce Innovation programs and service, job search assistance, on-the-job training programs, resume assistance, virtual workshops, youth programming and work readiness services.
Limited on-site services, by appointment only, include copying and faxing documents for the unemployment compensation (UC) office, employer services, individual customer appointments to complete program paperwork for Workforce Innovation programs, on-site educational assessment, and use of the PA CareerLink resource room for job search activity.
To schedule an appointment for limited on-site services and all other information, readers may contact the Job Seeker Hotline at 844-744-8451 or visit http://www.jobs4lancaster.com. More information, including COVID-19 employment opportunities in the commonwealth, is available at http://www.pacareerlink.pa.gov.
Unemployment claimants are reminded that the UC courtesy phone will not be available. In the meantime, claimants can use the following methods to reach the unemployment compensation service centers. The call center staff are working through a record-breaking number of claims and helping as many people as possible each day with questions and claims issues.
For regular UC questions, readers may email uchelp@pa.gov and include their full name as it appears on their claim, the last four digits of their Social Security number, their email address, their phone number, and a brief explanation of the problem. Readers may call 888-313-7284 on weekdays from 8 a.m. to 4 p.m. or live chat by calling 888-313-7284 for a secure six-digit code on weekdays from 8 a.m. to 5 p.m.
For questions about Pandemic Unemployment Assistance, readers may email ucpua@pa.gov and include their full name as it appears on their claim, the last four digits of their Social Security number, their email address, their phone number and a brief explanation of the problem. Readers may call 855-284-8545 on weekdays from 8 a.m. to 3 p.m.
Leave a Review