Geisinger Expands Telehealth Services

To give patients continued access to primary and specialty care while slowing the spread of COVID-19, Geisinger has expanded its telehealth services to include primary care and more than 70 specialties. Telemedicine video visits allow patients to speak with providers in real time using video chat technology on a secure network. Telemedicine visits are available for a wide range of conditions, including colds and flu, rashes, diabetes, mental health, and neurologic conditions.

Telemedicine video visits are made available to ensure that local communities continue to have access to primary and specialty care while practicing social distancing and slowing the spread of COVID-19. Geisinger providers answer patient questions and discuss concerns in real time, just like at a regular office visit, but patients remain in the comfort of their own home.

Telemedicine visits are accessible through an iPhone or Android smartphone, a tablet, or a computer with a webcam and speaker, along with a high-speed internet connection.

To find out if telehealth is a good fit or if a specific provider is offering virtual visits, readers may call 866-530-6925. Patients who have an upcoming appointment with a Geisinger provider can contact their doctor's office directly and ask about the availability of a virtual visit. Telehealth services are available to Geisinger Health Plan members at no cost through Monday, June 15. In addition, many other insurers are waiving copays for this service.

To learn more about telemedicine, readers may visit http://www.geisinger.org/telemedicine.

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